Field Service Technician - Flooring Solutions

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Responsibilities:

• Performs mobile field check-ins and repairs on floor care equipment at customer sites.
• Loads and unloads floor maintenance equipment at local branch, customer locations, and ensures proper handling for transport.
• Cleans, pressure washes, and preps equipment for repairs and details equipment for rent-ready status.
• Performs field diagnostics and repairs on floor care equipment, addressing mechanical, electrical, and hydraulic issues at customer locations.
• Maintains safe work practices during road service calls in accordance with Sunbelt safety protocols.
• Tracks equipment location and status across multiple customer sites within assigned territory.
• Maintains organized service vehicle with proper inventory of parts and tools.
• Completes on-site repairs using mobile workshop capabilities, installing replacement parts as needed.
• Manages mobile inventory of commonly needed floor care machine parts and cleaning supplies.
• Documents field service records on tablets/mobile devices, including repair history and preventative maintenance performed.
• Performs field decal replacements and equipment detailing to maintain Sunbelt branding standards.
• Operates service vehicle throughout assigned territory, requiring valid driver's license with excellent driving record.
• Maintains and performs daily inspections on service vehicle, ensuring readiness for extensive territory travel.
• Organizes and secures specialized tools within service vehicle for mobile repair capabilities.
• Communicates directly with customers, facility managers, and contractors regarding on-site equipment needs.
• Processes electronic documentation for field service, deliveries, and pickups.
• Provides on-site customer training for safe and effective floor care equipment operation.
• Implements proper safety protocols in various customer environments (retail, industrial, healthcare).
• Coordinates with dispatch and branch locations to optimize territory coverage and equipment tracking.
• Responds to emergency service calls throughout assigned territory, including after-hours and weekend rotation.

Requirements: Education & Experience:

• 3-5 years experience IC engines, propane, electrical and hydraulic experience.
• Experience diagnosing and repairing equipment in various customer environments.
• High school diploma or GED required; technical certification in equipment repair preferred.
• Complete set of personal mechanic's tools suitable for mobile equipment service.
• Advanced troubleshooting skills for field diagnostics without workshop resources.
• Ability to prioritize service calls across territory based on customer urgency and travel efficiency.
• Self-reliant with ability to solve problems independently in the field.
• Adaptability to diverse customer environments and changing service priorities.
• Exceptional safety awareness when operating in unfamiliar work environments.
• Experience with GPS/routing software and electronic service documentation
• Strong customer service skills for direct client interaction during field service
• Valid driver's license with clean driving record, ability to safely operate service vehicle for extended periods
• Physical ability to load/unload equipment and perform repairs in various customer environments.
• Knowledge of local territory and efficient route planning strongly preferred.

Sign On Bonus: $1500

Base Pay Range: $23.58 - 32.41

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit

 for more information on our benefits and to join our Talent Network.

Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes health, dental and vision plans, 401(k), volunteer time off, short-term and long-term disability, accident, life and travel insurance, as well as flexible spending, tuition reimbursement, college savings, EAP and length of service awards. You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following time off from work, subject to Sunbelt’s policies: twelve to twenty-five vacation days depending on years of service; five sick days; six paid holidays, two paid half day holidays, two floating holidays, one inclusion day, and one volunteer day (unless specified in a collective bargaining agreement).

Gear up for an exciting career!

Sunbelt Rentals supports service members. Veterans encouraged to apply.

If a current Sunbelt Rentals employee has referred you for an employment opportunity please notify them that you are applying for this position. In order for the employee to get a referral bonus they need to contact their regional recruiter.